pitman training SWORDS
01 8404075
Submiting content. Please wait...

News & Events

Becoming a Medical Secretary in 2017

Becoming a Medical Secretary in 2017


The Medical Secretary role is an exciting and challenging role, and is often a next step for someone with previous experience as a secretary or in a similar admin role. So what exactly does a Medical Secretary do?

What Are The Core Responsibilities?

Medical secretary roles vary from small medical practices through to larger clinics and hospitals, but the core responsibilities will include:

  • Handling correspondence for the consultant
  • Scheduling appointments
  • Dealing with queries from patients
  • Liaising with the other healthcare staff
  • Handling letters and answering phone calls

Depending on the size and specialism of the centre that you take up your medical secretary position, you will be required to deal with a range of queries regarding varying medical conditions and complaints. Those working in a hospital will usually be placed on a departmental reception so the queries will be more localised to one area such as cardiology or paediatrics, where as a GP medical surgery will cover a range of minor ailments and management of more serious conditions.

What Are The Core Skills?

As a Medical Secretary, you will expected to deal with sensitive situations on a daily basis. Emotions can be heightened when a person or their loved one is ill and more serious conditions will require particular caution when processing. You will be expected to think on your feet and deal with sensitive situations calmly and responsibly.

If your job title is Medical Personal Assistant rather than Medical Secretary, this will involve supporting a director or executive personally. Your role will involve diary management and booking of meetings and appointments, meeting paperwork including creation of agendas and taking of minutes, and organisation of travel/accommodation.

If you have office and admin management experience, you may also like to go for a more senior Medical Secretary role. This would mean overseeing a team of secretaries in a GP surgery or hospital department, making sure they have everything they need to complete their work, including documents, stationary and access to office equipment.

Salaries and Training

Medical Secretaries have excellent secretarial and administrative skills as a base, and in addition they must have knowledge of medical terminology. You will need to understand and deal with medical terms on a daily basis, therefore the following courses are recommended for Secretaries looking to upskill and become a Medical Secretary.

If you haven’t got previous secretarial experience, you can still become a Medical Secretary. The Secretarial Diploma can be taken by beginners and topped up with Medical Admin specific courses, or you can take the full Medical Secretary Diploma as a combined course.

The average Medical Secretary in Ireland earns around €27,000 per annum, with a beginner enjoying a healthy starting salary of €19,000 per annum. With experience and training, Medical Secretaries can earn up to €38,000 per annum.

Becoming A Medical Secretary

Do you think a career as a Medical Secretary could be for you? If you would like to find out more, you can attend our Open Evening at the Pitman Training Centre on North St, Swords on Wednesday 10th May between 4pm – 7pm.

For more information call 01 8404075 or email swords@pitman-training.net.


Share |
CALL NOW : 01 840 40 75