Designed for:
Those who have recently been promoted to the role of PA or who wish to progress to a more senior level in the future
Prerequisites:
IT and secretarial skills.
Objectives:
To understand the role of the Executive PA, how to manage situations and communicate effectively
Course Content
- Identify the key areas for development in this job role, thus increasing the contribution made to the company
- Managing your boss successfully: making relationships work; and the importance of communication
- Developing personal management skills: prioritising tasks; understanding time management; delegating successfully; problem solving
- Effective communication: learning how to be assertive and stay in control; using the telephone effectively
- Preparing and giving a presentation
- Creating a good first impression
- Becoming business aware
- Developing a personal action plan
Benefits
- Learn how to take on the role and responsibilities of an Executive PA
- Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role
- A workbook with exercises, individual notes, reference material and a personal action plan to ensure that the skills learnt on this course will be successfully applied in the workplace
- The opportunity to gain a Pitman Training course completed certificate
Course duration:
1 or 2 Days
What next:
Meetings and Minutes seminar
Time Management seminar
SWORDS
