pitman training SWORDS
01 8404075
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Professional Receptionist Seminar

 CALL NOW : 01 8404075

Designed for:
Those who wish to represent a company in a front line receptionist position, or who are asked to deputise in this important role from time to time.

Prerequisites:
None.

Objectives:
To understand the importance of the receptionist’s role and project the best image for your company.

Course Content

  • Understand the duties of a receptionist
  • Learn about the importance of a reception area
  • Learn how to present a positive image
  • Learn how to make a first impression people remember.
  • Learn how to develop strategies for dealing with different situations
  • Learn how to receive visitors professionally.
  • Develop effective listening skills and focus on customer care.

Benefits

  • Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role.
  • Workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.
  • The opportunity to gain a widely recognised Pitman Training Certificate.

Course duration:
1 day

What next: 
Executive PA
Telephone Techniques

 CALL NOW : 01 8404075
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